Privacy Policy

NWHomeTour's Privacy Statement

This privacy statement covers the website http://www.nwhometour.com. By accessing, using or registering with NWHomeTour's website, you accept and agree to NWHomeTour's Privacy Statement. NWHomeTour provides a variety of online services for homeowners, prospective homebuyers and residential real estate professionals. NWHomeTour highly values your privacy and feedback. Any user information we collect is considered private and we do not use or share it, except as permitted herein, without the user's permission. We use this personal information at NWHomeTour to provide the best quality service possible. The following privacy statement summarizes NWHomeTour's protection and use of any personal information provided by visitors to the NWHomeTour site.

This statement does not apply to any public area of NWHomeTour's website. In the event you submit personal information to contact another member, contact a seller/lister about a listing, create a listing, add a contact on a listing, NWHomeTour Pro Directory, such information becomes publicly available and NWHomeTour is not responsible for the personal information you choose to submit to these services, forums, listings, or persons.

Information Collected by NWHomeTour:

NWHomeTour collects user information from several areas of the NWHomeTour site including the registration area (where NWHomeTour collects each user's name, street address, telephone number, email address, and self-selected primary role in real estate); products; business services; the adding and editing of property listings; the adding and editing of Professional "Pro" Profiles; email forms; and any surveys or contests that NWHomeTour may sponsor. NWHomeTour collects individual user search activity for statistical, archival, and business purposes. NWHomeTour collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. NWHomeTour may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer. This is required by NWHomeTour services to provide automated features.

Use of Information Collected:

Collected information helps NWHomeTour better understand its users' needs in order to improve its product and service offerings. Email addresses are used to communicate with members through Listing Updates, Offer Submissions, questions posed by other users regarding Listings, Promotional emails, Partner emails and for site administration purposes. Users may be deleted from Promotional email and Partner email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service. User search activity is collected and analyzed and may be utilized by NWHomeTour in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within NWHomeTour, only accounting managers have access to the credit card account information. This information is not shared with anyone outside of NWHomeTour. IP address and cookie log data is analyzed to better understand traffic flows and user preferences. NWHomeTour may retain the data it collects indefinitely. You may have your personal information deleted or deactivated by sending an email to support@nwhometour.com. You may be asked to confirm your identity.

Use of Email Tools:

You may NOT use the Contact Seller, Contact Agent or other email services that we offer to send spam (i.e. unsolicited email) or otherwise send content that would violate NWHomeTour's Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send an email using the Share Listing to a Friend service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. NWHomeTour stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of unregistered users.

Your friend may contact us at support@nwhometour.com to request that we remove this information from our database.

Shared information:

Though NWHomeTour makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

NWHomeTour shares member information in the following areas on the site: Listing Service, Email Alerts and Professional (“Pro”) Directory. When a member enters a sale listing in the Listing Service, listing contact information is also entered. Members searching nwhometour.com can view contact information (name, email and phone number) when they view a property listing. NWHomeTour allows users to share contact information with one another via its Email Alerts service. With Email Alerts users can save their property search criteria to have information about properties that match the specified criteria emailed to them. When selecting this service, users are given the option of releasing their contact information to other users who have property listings that match their criteria. This contact information is then shared with the users who have property listings that match the buying criteria. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, NWHomeTour does not share individual user search activity information and such activity information remains private to the individual user and to NWHomeTour. NWHomeTour “Pro” users agree to share their contact information and allow NWHomeTour users to view their contact information via the NWHomeTour Professional “Pro” Directory or via links made available to users on a listing or in an email.

NWHomeTour shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that NWHomeTour's partners make of customer information will not exceed NWHomeTour's use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services is shared with Authorize.net, our credit card processing partner, in order to authorize charges to the credit card. NWHomeTour also uses third party providers to perform email and postal mailings on behalf of FNWHomeTour, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.

NWHomeTour does not rent or lease user information to any third party, except as disclosed here. From time to time, NWHomeTour may obtain information (such as electronic mail addresses) from third-party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in NWHomeTour based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While NWHomeTour endeavors to work with other sites and companies with a similar respect for user privacy, NWHomeTour cannot be responsible for the privacy practices of other sites.

Security of personal information:

NWHomeTour's clients and their personal information are considered NWHomeTour's greatest asset and thus their privacy is treated with the utmost regard and respect. FNWHomeTour takes every reasonable precaution to secure personal information within both its computers and its physical premises.

The security of your personal information is important to NWHomeTour. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can email us at support@nwhometour.com.

Cookies:

Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files.

We do not store in persistent cookies any personal information you submit while on our site.

Third-Party Advertising Companies

We use third-party advertising companies to serve ads when you visit our website. The third-party advertising technology that we use on this website utilizes information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed in your browser. In addition, we may use web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our website.

Blog / Forum

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@nwhometour.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Twitter button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Links to Third Party Sites

Our site includes links to other websites whose privacy practices may differ from those of NWHomeTour. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Opting-out, editing, updating or deleting personal information:

NWHomeTour utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant NWHomeTour the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes NWHomeTour determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. NWHomeTour will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will NWHomeTour have any liability for sending any email to its registered users/customers.

Users who do not wish to receive marketing emails, including NWHomeTour Promotional Emails, or Sponsor Emails, are requested to contact support@nwhometour.com. We also send our users site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about service notices and responsibilities.

You may correct or update your personal information by making the change on your NWHomeTour member profile page. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@nwhometour.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification Procedures:

NWHomeTour may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice (including via fax), or through posting of such notice on our website, as determined by NWHomeTour in our sole discretion. NWHomeTour reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described herein. NWHomeTour is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. We recommend that you add support@nwhometour.com to your email address book to help ensure you receive email notifications from us.

Changes to this Privacy Statement:

If NWHomeTour decides to change its privacy statement, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

NWHomeTour reserves the right to modify this privacy statement at any time, so please review it frequently. If NWHomeTour makes material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.